How the desk works
This is a request, not a booking. When you send it, our desk reads it, checks availability and the rate for your dates with the hotel's reservations team or a booking partner, and replies to you by email, usually within one business day. You then decide. Nothing is reserved and nothing is charged until you accept a confirmed offer, and from that moment the hotel's own payment and cancellation rules apply.
- We ask
Only what we need
Your name and email are required. Phone, dates, party size and plans help us give you a useful answer.
- We never ask
Card numbers
We never ask for payment details by email or in this form. If anyone claiming to be us does, do not reply.
- We tell you
The real price
Our reply gives the hotel's rate and conditions for your dates, as offered to us.
- We are paid
By the hotel side
If your request becomes a confirmed stay, the hotel or booking partner pays us a commission. You pay no fee to us.
What helps us answer well
Children's ages, so the hotel can tell us about beds and occupancy. Pets, with their weight. Any accessibility need, in plain words. A concert you already have tickets for. A preference for a high floor, a suite with a balcony or a particular view. Whether you need a fridge for medicine. None of these is guaranteed, but all of them are easier to arrange before you arrive than at the desk on a busy Saturday.
Prefer to book yourself?
That is fine. The hotel takes reservations at 1-877-859-7775 or 506-859-7770, extension 2, and online through its own page. Booking direct and booking through our desk lead to the same hotel; the difference is that we do the asking and the comparing for you.